Friday, December 8, 2017
Robyn Moreshead- Listing Agent on a Purchase in Old Hickory TN
"Matt Helton was awesome. He did the loan faster than any loan I had seen done. His communication was excellent"
Likelihood to Recommend- 10-Extremely Likely
Tuesday, December 5, 2017
Jackson C- Purchased a home in Franklin TN
You guys are number 1
, you did what you said you were going to do and did it on time as well I will
definitely recommend you to anyone thank you for your time and help"
Likelihood to Recommend- 10-Extremely Likely
Likelihood to Recommend- 10-Extremely Likely
Wednesday, November 15, 2017
Marcus S. Purchase a home in Nashville
"Easy to work with"
Likelihood to Recommend- 10-Extremely Likely
Likelihood to Recommend- 10-Extremely Likely
Thursday, November 9, 2017
Jimmy Dugger- Realtor on a purchase in Lewisburg TN
"DOING A GREAT JOB KEEP UP
THE GOOD WOORK"
Likelihood to Recommend - 10- Extremely Likely
Likelihood to Recommend - 10- Extremely Likely
Tuesday, November 7, 2017
Natalie M- Purchased a home in Clarksville TN
"You stay on top of things and kept everyone notified during the loan process"
Likelihood to Recommend- 10 Extremely Likely
Monday, October 30, 2017
Raphael J-Purchased a home in Clarksville TN
"Excellent customer service"
Likelihood to Recommend- 10- Extremely Likely
Likelihood to Recommend- 10- Extremely Likely
Jamie W. Purchased a home in Lebanon TN
"Caliber Home Loans
processed both my new home loan and a home equity line of credit very quickly
with no problems of any kind. The staff was friendly and helpful; they kept
me updated every step of the way."
Likelihood to Recommend -10- Extremely Likely
Likelihood to Recommend -10- Extremely Likely
Tuesday, October 24, 2017
Steven F. Purchased a home in Nolensville TN
"Michael Foster was GREAT to work with - As well as Matt Helton"
Likelihood to Recommend- 10 Extremely likely
Likelihood to Recommend- 10 Extremely likely
Kenneth F. Purchased a home in Murfreesboro TN
"Very professional crew!"
Likelihood to recommend- 10 Extremely Likely
Likelihood to recommend- 10 Extremely Likely
Thursday, October 5, 2017
Robyn Morshead Listing agent on a purchase in Old Hickory TN
Matt Helton was awesome. He
did the loan faster than any loan I had seen done. His communication was
excellent"
Likelihood to Recommend: 10 - Extremely Likely
Likelihood to Recommend: 10 - Extremely Likely
Monday, September 25, 2017
Christopher T- Purchased a home in Waverly TN
Ultimate
Question|Likelihood to Recommend 10
- Extremely Likely
Met contingency date:
|
|
10
|
Responsiveness to inquiries:
|
|
10
|
Preparing for, and executing the
closing:
|
|
10
|
Closed on time:
|
|
10
|
Our Professionalism:
|
|
10
|
Our Trustworthiness:
|
|
10
|
Wednesday, August 30, 2017
Ron Hodges- REALTOR on a purchase in Nashville
"
Man it was a pleasure working with you guys on getting my clients loan
processed. The process was easy and simple. The best part was you guys as in
the Team kept us informed of what was going on throughout the process. I
appreciate it and I look forward to working with you guys in the future."
Likelihood to Recommend- 10 Extremely Likely
Overall Satisfaction- 10 Extremely Satisfied
Likelihood to Recommend- 10 Extremely Likely
Overall Satisfaction- 10 Extremely Satisfied
Monday, August 14, 2017
Joey Ryles- Realtor on a purchase in Nashville
"Another smooth and on time closing by Matt Helton and his team at
Caliber Home Loans. They do not disappoint!! THANK YOU."
Likelihood to Recommend: 10 - Extremely Likely
Overall Satisfaction:10 - Extremely Satisfied
Likelihood to Recommend: 10 - Extremely Likely
Overall Satisfaction:10 - Extremely Satisfied
Wednesday, August 9, 2017
Jarron V.- Purchased a home in Nashville
Likely to Recommend 10
- Extremely Likely
Overall Satisfaction 9 - Extremely Satisfied
Overall Satisfaction 9 - Extremely Satisfied
Monday, August 7, 2017
Cedric A.- Purchased a home in Antioch TN
"The
extreme professionalism shown towards me throughout the process"
Likely to Recommend 10 - Extremely Likely
Overall Satisfaction 10- Extremely Satisfied
Likely to Recommend 10 - Extremely Likely
Overall Satisfaction 10- Extremely Satisfied
Tuesday, July 18, 2017
Christina W. - Purchased a home in Columbia TN
"
Great service. Definitely kept me in he loop throughout the process"
10 - Extremely Likely
10 - Extremely Likely
Monday, July 10, 2017
Matt Willms-Realtor on a purchase in Bell Buckle TN
"Quality people. Thorough. Awesome."
Likelihood to Recommend: 10 - Extremely Likely
Overall Satisfaction: 10 - Extremely Satisfied
Likelihood to Recommend: 10 - Extremely Likely
Overall Satisfaction: 10 - Extremely Satisfied
Wednesday, July 5, 2017
Rickie V. Purchased a home in Nashville TN
"The
process of getting a home loan can be a longer process. I appreciate how
professional your team was. And I felt like you kept me in the loop through the
process..."
Likely to Recommend 10-Extremely Likely
Overall Satisfaction 10-Extremely Satisfied
Likely to Recommend 10-Extremely Likely
Overall Satisfaction 10-Extremely Satisfied
Paul A. Purchased a home in Columbia, TN
Likely to Recommend 10-Extremely Likely
Overall Satisfaction 10-Extreamely Satisfied
Monday, July 3, 2017
Tim B.-Purchased a home in Thompsons Station TN
"Very good attention to our rapid closing date and very easy communication"
Likely to Recommend- 10 Extremely Likely
Overall Satisfaction- Extremely Satisfied
Monday, June 26, 2017
Joey Ryles-Realtor on a purchase in Elmwood TN
"Fabulous effort and teamwork to get this home closed on time!! THANK
YOU. I have already sent over a new client!!"
Likelihood to Recommend: 10 - Extremely Likely
Overall Satisfaction: 10 - Extremely Satisfied
Improvement Comment: Doing a great job!!
Likelihood to Recommend: 10 - Extremely Likely
Overall Satisfaction: 10 - Extremely Satisfied
Improvement Comment: Doing a great job!!
Janette Moss Schutz- Realtor on a purchase in Culleoka, TN
"they went above and beyond to close this, I was out of country and Matt and his great assistant Kelly worked endlessly to close this for me. Thanks Bunches Jannette"
Likelihood to Recommend: 10 - Extremely Likely
Overall Satisfaction: 10 - Extremely Satisfied
Thursday, June 22, 2017
Tuesday, June 20, 2017
Bryan Fl- Purchased a home in Hendersonville TN
""Matt Helton was amazing and helped us out a lot"
Likely to Recommend- 10 Extremely Likely
Overall Satisfaction- 10 Extremely Satisfied
Monday, June 19, 2017
Patricia S.- Purchased a home in Columbia TN
"Everyone
was so helpful and made the entire process run so smoothly. I really
appreciated their professionalism."
Likely to Recommend- 10 - Extremely Likely
Overall Satisfaction- 10 - Extremely Satisfied
Likely to Recommend- 10 - Extremely Likely
Overall Satisfaction- 10 - Extremely Satisfied
Monday, June 12, 2017
Steve Hill- Realtor on a purchase in Columbia TN
Likelihood to Recommend: 9
Overall Satisfaction: 10 - Extremely Satisfied
Overall Satisfaction: 10 - Extremely Satisfied
Tuesday, June 6, 2017
Stephanie W.- Purchased a home in Nashville
"I
have bought other properties before in different states and worked with several
loan companies. My experience at Caliber Home Loans was the best yet!"
Likely to Recommend- 10-Extremely Likely
Overall Satisfaction- 10- Extremely Satisfied
Likely to Recommend- 10-Extremely Likely
Overall Satisfaction- 10- Extremely Satisfied
Monday, June 5, 2017
Lance Davis-Realtor on a purchase in Hermitage TN
"Matt
and his team are top notch. From the beginning to end they are always on top of
things and keep everyone in the loop. They know how to get the job done and
keep people happy along the way"
Likelihood to Recommend: 10 - Extremely Likely
Overall Satisfaction: 10 - Extremely Satisfied
Likelihood to Recommend: 10 - Extremely Likely
Overall Satisfaction: 10 - Extremely Satisfied
David Binkley-Listing Agent on a purchase in Nashville
Likelihood to Recommend: 10 - Extremely Likely
Overall Satisfaction: 10 - Extremely Satisfied
Overall Satisfaction: 10 - Extremely Satisfied
Friday, June 2, 2017
Valencia Phillips-Realtor on a puchase in Smyrna TN
"We
loved all the updates, including notification the CD was sent to the buyer and
package was sent out to the title company. Matt and Michael where excellent
communicating throughout the process and stayed on top of getting all items
needed from the buyer. The VA guideline was a bit strenuous but Michael help us
jump through those hoops as well."
Met Contingency Date: 10
Responsiveness/Communication: 10
Preparing for, and executing the closing: 9
Closed on time: 10
Professionalism: 10
Trustworthiness: 10
Met Contingency Date: 10
Responsiveness/Communication: 10
Preparing for, and executing the closing: 9
Closed on time: 10
Professionalism: 10
Trustworthiness: 10
Wednesday, May 31, 2017
Monday, May 15, 2017
David and Katie G.- Purchased a home in Franklin TN!
"Such an easy team to work with. We had all of our countless questions answered, quickly. The staff was very accessible to us & everything went smoothly!"
Likely to recommend-10 - Extremely Likely
Overall Satisfaction-10 - Extremely Satisfied
Kevin A.- Purchased a home in Columbia TN
Likely to Recommend 9 - Extremely Likely
Overall Satisfaction 9 - Extremely Satisfied
Tuesday, May 9, 2017
Dustin Martin-Realtor with The Stormberg Group
Likelihood to Recommend: 10 - Extremely Likely
Overall Satisfaction: 10 - Extremely Satisfied
Overall Satisfaction: 10 - Extremely Satisfied
Monday, March 20, 2017
Jennifer W. - Purchased a Home in Franklin, TN
"The entire team was extremely easy to work with.
Great communication and honestly made the entire process seem seamless. The communication thru this process was KEY. The
entire team was always so quick to respond, even to my crazy questions. They
made this process extremely easy -- from the initial application process all
the way thru the closing. I would highly recommend Caliber to others!"
Likely to Recommend- 10 - Extremely Likely
Overall Satisfaction 10 - Extremely Satisfied
Likely to Recommend- 10 - Extremely Likely
Overall Satisfaction 10 - Extremely Satisfied
Wednesday, March 15, 2017
Darrin L- Purchased a Home in Mount Juliet TN
Likely to Recommend- 10 - Extremely Likely
Overall Satisfaction- Extremely Satisfied
Overall Satisfaction- Extremely Satisfied
Jeffrey D- Purchased an Investment Property in Columbia TN
Likely to Recommend- 9 Extremely Likely
Overall Satisfaction- 10 Extremely Satisfied
Overall Satisfaction- 10 Extremely Satisfied
Tuesday, March 14, 2017
JB Palmer- Agent on a purchase in Columbia TN
"Everyone was great
and needed no prompting from me, the agent. And my client was happy, which is
even more important to me."
Likely to Recommend: 10 - Extremely Likely
Overall Satisfaction: 10 - Extremely Satisfied
Likely to Recommend: 10 - Extremely Likely
Overall Satisfaction: 10 - Extremely Satisfied
Wednesday, March 8, 2017
Jacqueline P. - Purchased a home in Brentwood TN
"Great experience!
Everyone was so friendly, helpful, and responsive throughout the whole process.
My first home closing could not have gone more smoothly"
Likely to Recommend 10 - Extremely Likely
Overall Satisfaction 10 - Extremely Satisfied
Likely to Recommend 10 - Extremely Likely
Overall Satisfaction 10 - Extremely Satisfied
Monday, March 6, 2017
Ann Jordan-Realtor on a Purchase in Camden, TN
"Well pleased with your company, did an excellent
job."
Likely to Recommend: 10 - Extremely Likely
Overall Satisfaction: 10 - Extremely Satisfied
Likely to Recommend: 10 - Extremely Likely
Overall Satisfaction: 10 - Extremely Satisfied
Tuesday, February 28, 2017
Amanda Bell- Realtor on a Purchase in Ashland City, TN
"Love Matt Helton and
his team. They really went above and beyond on this one"
Likely to Recommend: 10 - Extremely Likely
Overall Satisfaction: 10 - Extremely Satisfied
Likely to Recommend: 10 - Extremely Likely
Overall Satisfaction: 10 - Extremely Satisfied
Monday, February 27, 2017
Josh and Erin B. Purchased a Home in Nashville
"Everyone was so wonderful! Michael was a
pleasure to work with!"
Likely to Recommend-10 - Extremely Likely
Overall Satisfaction- 10- Extremely Satisfied
Likely to Recommend-10 - Extremely Likely
Overall Satisfaction- 10- Extremely Satisfied
Maggie Schuh- Realtor on a Brentwood TN purchase
"Wonderful from start to finish! Happy
clients=Happy Realtor! Thanks for your excellent communication and staying on
top of everything."
10 - Extremely Likely
10 - Extremely Satisfied
10 - Extremely Likely
10 - Extremely Satisfied
Wednesday, February 22, 2017
Patrick B-Purchased a home in Nolensville TN
"Great experience.
They were able to close us quickly and painlessly."
Performance Area
Ratings
Understood Financing Needs
|
|
10
|
Explained Major Steps in the Mortgage Process
|
|
10
|
Explained Document Requirements
|
|
10
|
Kept Informed from Application through Closing
|
|
10
|
Responsiveness
|
|
10
|
Prepared for Closing
|
|
10
|
Closed on Time
|
|
10
|
Wednesday, February 1, 2017
Graham Howell- Realtor on a Nashville Purchase
"Matt Helton is the
best lender I have ever worked with"
Likely to Recommend: 10 - Extremely Likely
Overall Satisfaction: 10 - Extremely Satisfied
Likely to Recommend: 10 - Extremely Likely
Overall Satisfaction: 10 - Extremely Satisfied
Tuesday, January 24, 2017
Bryan F. -Purchased a Home in Murfreesboro TN
"They were very helpful. Did what no other mortgage company could"
Likely to Recommend 10 - Extremely Likely
Overall Satisfaction 9 -
Tuesday, January 17, 2017
Jenny Telwar-Buyers Agent on a Purchase in Murfreesboro TN
"Impressed with the
entire process! Excellent communication, up to date info, and streamlined
processing made it easy for my clients!"
Likely to Recommend: 10 - Extremely Likely
Overall Satisfaction: 10 - Extremely Satisfied
Likely to Recommend: 10 - Extremely Likely
Overall Satisfaction: 10 - Extremely Satisfied
George Weeks-Realtor on a purchase in Murfreesboro TN
Likely to Recommend: 10 - Extremely Likely
Recommend Comment: Good Communication, smooth transaction
Overall Satisfaction: 10 - Extremely Satisfied
Recommend Comment: Good Communication, smooth transaction
Overall Satisfaction: 10 - Extremely Satisfied
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Billy D. Purchased a Home in McMinnville TN
How did your Mortgage Loan Originator, Teresa Rae Kerr do? 5-Best How did your Client Manager, Michael Alan Foster do? 5-Best
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How did your Mortgage Loan Originator, Teresa Rae Kerr do? 5-Best How did your Client Manager, Michael Alan Foster do? 5-Best
-
"Teresa Was so patient, kind and helpful! She was excellent with all communication, which was amazing because of the language barrier. ...