Thursday, December 26, 2013
I give my fullest and most sincere recommendation for you to trust your next mortgage to Matt Helton and his terrific Mortgage Team. I shopped several Mortgage Brokers in my House-Hunting process, and after a face-to-face meeting with Matt, it was crystal clear to me that he was going to guide me through this process. From start to finish, Matt was responsive, professional, thorough and exuded the highest in professionalism. As Dave Ramsey talks about, I look for people with the "heart of a teacher" that do not just give me the latest rates and collect all my information for the credit review process, but the way he gave me as much time, detail and information as I requested (which was A LOT!), all the while, he never made me feel like I was a burden or a bother. I appreciate that very much and is among the many reasons why I chose Matt for the Mortgage on my first house purchase!
Tuesday, December 10, 2013
Thank you so much for helping us refinance to a shorter term mortgage!
This is our SECOND time to use Matt to refinance and we will definitely use him in the future if the need arrises.
We worked with Matt in 2010 and just completed our second refinance with him. His customer service and excellence is what brought us back!
Matt was very helpful and he always stived to make sure you, the customer, completely understand everything in the process.
Similar to other customers, we had wanted to refinance almost a year ago. After discussing the possibilities, Matt advised us that it was not in our best interest at that time. Fast forward a year later and we were able to shave off 2 years of mortgage payments and get a lower interest rate.
Dave and Sarah Oglesby
Overall how would you rate your experience with us? 6-