The loan was processed in very difficult circumstances but Matt Helton stayed on top of it and his partners in the processing side did an amazing job in turning all the negatives around. Thank you!
Saturday, February 27, 2016
Matt and Michael were very proactive with communication on the loan and the progress of the loan. We ran into a bump with the appraisal and they were on top of our options. I really can't think of anything that I wish they had done differently. They were a pleasure to work with! Alice
I would normally say no chance due to my extremely healthy relationship with my preferred lender who I love and highly recommend but due Matt Helton's customer service and communication, I will LIKELY send Caliber some business. Thanks Matt Helton!
The staff did an outstanding job throughout the process & explained everything so that I understood it. Extremely Satisfied
Matt is awesome!
I was able to speak with Caliber just about anytime of the day, and they helped us understand the process and walked us through each step .
Great customer service and attention to detail from Matt Helton, Michael Foster and the rest of the team. Once again, another great job by Matt, Michael and the whole team at Caliber Loans, we actually a day or to early due to attention to detail...Thanks a Bunch..
They do everything they say they're going to do. Very knowledgeable about different loans. Always staying in touch clients and agents. No improvement needed.
They went over and above to get my loan! I am extremely satisfied. I would recommend them to anyone!!
Matt Helton and the crew answered every question I had, and even though we had a hiccup or two regarding paperwork or issues caused by someone else, they were always there to get it fixed as quickly as possible. I am extremely satisfied.
Matt and Michael were very professional. My buyer and I never had to ask for updates, as we were included in everything. It was so refreshing to be included in this new process. I didn't know what to expect after 10/3 and was pleasantly surprised at the loan and closing process.
Courteous, communicated well, appreciated getting automated updates on each step of the process.
Matt Helton and Michael Foster did a superb job explaining the process and working through first time home buyers and a VA home loan. We were always in the loop and kept almost over informed about the status of our loan. They were extremely efficient and punctual. Will do business again.
Melissa and Kevin King--Nashville TN Real Estate. They Sold a Condo and Bought and a Home in 12 South Area
I have used Caliber and Matt Helton on several transactions and I have already recommended both to many family and friends. We always receive prompt service. The entire group has a very good system of communication. We do not ever wonder where we are with the process.
Matt Helton and Michael Foster were very helpful. My husband and I felt well informed and very satisfied with the handling our home loan. We are Extremely Likely to recommend were extremely satisfied!!!
Matt and Gina Lackore--Nashville TN Refinanced Their Home which Lowered Payment and Gave Them Money To Redo Floors
Very smooth process. Great communication. Extremely Satisfied!
I am very likely to recommend in the future. They completed a loan in a very quick timeframe- quicker than almost any other mortgage company I've seen so far since TRID guidelines have been implemented. I was extremely satisfied.
I am Extremely likely to recommend in future. Top notch communication, with not only my client, but myself as the selling agent, as well as the listing agent. We knew where we were in the process every step of the way. I loved that about Matt and his team. I was still not fully buying in, until closing, and guess what... Matt and his team DELIVERED AS PROMISED! We closed on time without any hiccups in the process. Now I have bought in, and recommend them to others looking for a lender. I was extremely Satisfied.
Great service. Good communication. On time and even early. Available. Extremely Likely to Recommend to others. Keep up the good work!
How did your Loan Originator, Kelley Karamanos do overall? 5-Best How did your Client Manager, Michael Foster do overall? 5-Best