Wednesday, September 18, 2013

J. Moore- Thompson Station, TN




Wow!  What a great experience working with you and your team.  I couldn't ask for a better team of folks to work with.  I've closed on several loans in the past, but don't think I've ever had any team as prepared and organized as you two.  The process from beginning to end was flawless and worked more smoothly than I have ever experienced.  We closed our loan in record time in 17 days! The updates you and your team would provide me both by email and phone were key to my comfort along the way.  These helped me understand exactly where things were at in the process and also allowed me the best opportunity to pull all of the documents together in such a way that we optimized the time needed on both sides of our partnership.  Well, that probably sums it up best ... partnership.  Knowing that we had a partnership enabled me to move forward with confidence and trust all the way to the end.  Again, I appreciate all the extra steps that you and your team took to make everything along the way ... especially the document underwriting preparation process ... easy, smooth and with the highest integrity.  I'd gladly recommend you to others including friends and acquaintances ... in fact, that's exactly what I'll do!  

Friday, September 13, 2013

X. Chen- Spring Hill, TN


I recently closed a house with the help of Matt and his team. This is a great team to work with. They plan everything ahead of your move and work with your real estate agent to coordinate. They listen to you and understand your intentions as well as concerns. They will try their very best to make sure everything in the mortgage process is smooth and surprise-free. They are great at follow-up and getting things done. I was able to close my house in a little more than three weeks. All this happened while I was out of state and relied on email and fax to do business.

 

I highly recommend Matt and his team, 100%!

Tuesday, September 10, 2013

E. Sharpe- Nashville, TN


I was so excited to get a sales contract on my existing home, but the closing date was coming up in only 3 weeks so I had to act fast!  Luckily I found my perfect home, but by that time we were only 11 short days away from the date I had to be out of my house. I was so anxious and stressed out to think of moving out of my home and having nowhere to go.  What would I do with my things?  Storage and moving is so expensive anyway, could I afford to pay all these costs twice?  What would I do with my pets during this time?  As soon as I began working with Matt, I could tell Matt and his team were making my loan a priority and they genuinely cared about making the outcome positive.  They were incredibly responsive and kept me posted every step of the way.  And we made it! They got my loan done in 11 days, and got me into my new dream home on time!!

 

T. Caster- Mount Juliet, TN



 

 

I would like to thank Matt Helton and his team for their diligent and hard work on my behalf. They had an especially difficult case to work for me in a very tight time frame. I had initially been working with a different loan company who ultimately made several costly mistakes in getting my loan processed and approved. I felt so much distrust for the original company due to their incompetence that I knew that it would be a mistake to continue to do business with them in a matter as serious as helping me to procure a home loan. So I decided to terminate the relationship. Then I remembered meeting Mr. Helton at a new home buyers' seminar six years ago. I remembered him to be patient, kind and most of all, knowledgeable. At the eleventh hour, I gave Mr. Helton a call and explained what had happened to me. He calmly, yet enthusiastically told me that he had corrected these types of mistakes before and that he felt he could do the same for me. The only issue was that I was already in contract to buy a home that was scheduled to close in less than three weeks. After the team realized that I was still serious about buying the home, they got to work. His team called me every day, no less than twice a day, to get everything done and Mr. Helton kept me encouraged while working his magic behind the scenes. Needless to say, from start to finish, they got the loan processed, approved and closed in 16 days! Wow! And this was a FHA loan, they were not going to let me lose my dream home. I just want to thank Matt and his team for helping make my dreams of home ownership come true. You guys are truly THE BEST! :-)

Nancy S. - Purchased a home in Spring Hill TN

Overall how would you rate your experience with us? 6-