My wife and I started working with Matt in 2012 to finance our house. We are demanding people and Matt was able to provide us all of the services we needed. If we questioned some information he was providing, he thoroughly explained his reasoning. He was able to adjust the program to meet what we were comfortable with and looking for. Matt was patient. It took us over a year to find a house. He checked in on us from time to time, but it never felt pushy. Overall I am happy with the service we were provided.