Michael O. Purchased A Home In Columbia TN

"You kept me in the loop. That's important. Communication is the key."


Understood Financing Needs- 10                                                                
Explained Major Steps in the Mortgage Process-10                                
Explained Document Requirements- 10                                                   
Kept Informed from Application through Closing- 10                              
Prepared for Closing- 10                                                                            
Closed on Time- 10                                                                                    


Likely to Recommend                                                                         10- Extremely Likely
Overall Satisfaction                                                                             10- Extremely Satisfied

Beth Finney- Realtor on a Purchase in Nashville, TN

Likely to Recommend:  10 - Extremely Likely

Overall Satisfaction:  10 - Extremely Satisfied

Kevin Thibodeaux- Realtor on Spring Hill TN Home Purchase

"A smooth transaction every time. Thanks again!"

Likely to Recommend:  10 - Extremely Likely
Overall Satisfaction:  10 - Extremely Satisfied

Listing agent Linda Hales

"They kept me up to date on the process of the loan... even though I was not the buyer's agent."

Likely to Recommend:  9
Overall Satisfaction:  9

Ingland T. -Purchased a Home in Greenbrier, TN

"Easy breezy"

Likely to Recommend 10-Extremely Likely
Overall Satisfaction     10-Extreamly Satisfied

Amanda H. Refinanced in Nolensville, TN

"The team made the process very easy"


Likely to Recommend 10 - Extremely Likely
Overall Satisfaction  9

Kristin S. Purchased a home in Nashville, TN

"Great communication! One of the most seamless transactions we have ever dealt with. Thank you!"

Likely to Recommend:  9
Overall Satisfaction:  9

Kandy King, Realtor on Purchase in Spring Hill, TN

"You all are so easy to work with and you keep me informed all the way through"

Likely to Recommend:  10 - Extremely Likely
Overall Satisfaction:  10 - Extremely Satisfied

Anthony P., Purchased a Home in Chapmansboro, TN

"Matt and Kelly are amazing"

Overall Satisfaction:  10 - Extremely Satisfied
Likely to Recommend:  10 - Extremely Likely

Bertrand S.--Moved from New Jersey to Springfield TN

Very nice people to work with. Some last minute paperwork, but computers were down and we understand.

Likely to Recommend  10 - Extremely Likely

Overall Satisfaction      10 - Extremely Satisfied

Jimmy Dugger--Realtor on a Home in Columbia TN

They took good care of the buyer and kept us informed
Overall Satisfaction:  10 - Extremely Satisfied
Improvement Comment:  Keep up the good work recommend weekly updates by email to agent
Likely to Recommend:  10 - Extremely Likely

Molly Moran--Realtor on a Home in Nashville TN

I really appreciated the team being available after normal business hours. I also was very impressed by how on top of everything the team was.
Overall Satisfaction:  10 - Extremely Satisfied
Likely to Recommend:  10 - Extremely Likely
Overall Satisfaction:  10 - Extremely Satisfied

Wanda Garland Bradley--Listing Agent on a Home That Sold in Spring Hill TN

Caliber did a great job with the feedback of how the loan was progressing.
Overall Satisfaction:  10 - Extremely Satisfied
Improvement Comment:  I have no complaints. The loan seemed to go smoothly.

Lincy R.--Closed on Her First Home in Spring Hill TN

Matt Helton and Michael Foster deserve an A+++ Amazing people to work with.

Likely to Recommend  10 - Extremely Likely
Overall Satisfaction      10 - Extremely Satisfied

Christine R.--Bought Historic home in Columbia TN

Friendly, helpful and excellent service.

Likely to Recommend  10 - Extremely Likely

Overall Satisfaction   10 - Extremely Satisfied

 

 

 

 

 

Jeffrey M.--Bought Home in East Nashville

Overall Satisfaction:  10 - Extremely Satisfied
Likely to Recommend:  10 - Extremely Likely

Doris G.--Refinanced Her Mortgage in Hendersonville TN

It would be hard to improve on perfection!  Friendly, professional service.  Extremely Satisfied

 

Yogi Milsap Nolensville TN Realtor

After working with Matt Helton through the transaction on 7580 Nolensville Rd Nolensville, TN. I would highly recommend Caliber Home Loans to my clients. Thank you for the excellent Customer Service
Overall Satisfaction:  10 - Extremely Satisfied
Improvement Comment:  Caliber Homes is Great!!

Michael H.-- Spring Hill TN Refinance

Communication was awesome!
Overall Satisfaction:  10 - Extremely Satisfied
Likely to Recommend:  10 - Extremely Likely

Cory Willms Realtor Nashville TN

In my 12-years as a Realtor wherein I've worked with a countless number of Lenders - Matt Helton and his team were hands-down the most efficient! My Client and I couldn't be more satisfied. Matt Helton and his team exceeded our expectations!
Overall Satisfaction:  10 - Extremely Satisfied
Likely to Recommend:  10 - Extremely Likely

Jane Harrell Brentwood TN Realtor

Matt and Michael were great on communication and on time handling of this mortgage. I could not be more pleased.
Likely to Recommend:  10 - Extremely Likely
Overall Satisfaction:  10 - Extremely Satisfied

Kandy King Franklin TN Realtor

Matt and Micheal and now Heather have done a fantastic job. They did everything they said they would do and more. Thanks all.
Overall Satisfaction:  10 - Extremely Satisfied
Likely to Recommend:  10 - Extremely Likely

Steven K. Thompsons Station, TN Bought His Second Home With Us In The Last Two Years

Matt and Micheal and now Heather have done a fantastic job. They did everything they said they would do and more. Thanks all.
Overall Satisfaction:  10 - Extremely Satisfied
Likely to Recommend:  10 - Extremely Likely
Improvement Comment:  No improvement needed

Paula P. Nashville TN. Move From New York

Matthew did all that he could to keep the lines of communication open and clear, this helped us to provide what was needed and close in record time. Heather also made herself available and provided that additional support when needed. Both Matthew and Heather made us feel that Caliber really cared about us as new homeowners as opposed to other companies that can make you feel as if you are simply a number.
Overall Satisfaction:  10 - Extremely Satisfied
Likely to Recommend:  10 - Extremely Likely

Ryan W. Nashville TN Bought a Brand New Home with a VA mortgage

Matt and his team will welcome you as a family and do everything in their control to get you what you need.
Overall Satisfaction:  10 - Extremely Satisfied
Likely to Recommend:  10 - Extremely Likely

Jamie R. Bought First Home in Lebanon TN

Great service and very understanding and prompt.

Lee N. Bought A Foreclosed Home in Nashville, TN

Matt and Michael, 

I wanted to drop a quick line to say thank you and express how much Alisha and I appreciate all your efforts during this process.  I know you both have been burning the candle at both ends and it hasn't gone unnoticed or unappreciated.  You both were great at communication during the handling of this mortgage. I could not be more pleased.

Thanks again for helping make this happen,

Lee Nachand

Likely to Recommend:  10 - Extremely Likely
Overall Satisfaction:  10 - Extremely Satisfied

David and Tenna C.--Nashville TN Bought A Great Home

HEY GUYS

    THANK YOU FOR THE FANTASTIC SERVICE YOU GAVE TENNA AND MYSELF. I ALSO WANTED TO THANK YOU FOR THE  (1000.00) DOLLAR REDUCTION FROM THE CLOSING COST. PLEASE TELL HEATHER I SAID THANK YOU ASWELL. I TRIED TO DO THE SURVEY BUT MY COMPUTER WOULD NOT LET ME.  I CANT SAY ENOUGH GOOD THINGS FOR YOU GOOD WORK. THANKS AGAIN

Alicia Lundquist--Brentwood TN Real Estate Agent

The loan was processed in very difficult circumstances but Matt Helton stayed on top of it and his partners in the processing side did an amazing job in turning all the negatives around. Thank you!
Extremely Satisfied

Alice Charron--Nashville TN Real Estate Agent

Matt and Michael were very proactive with communication on the loan and the progress of the loan. We ran into a bump with the appraisal and they were on top of our options. I really can't think of anything that I wish they had done differently. They were a pleasure to work with! Alice

Candie Worsham--Nashville TN Real Estate Agent

Matt was terrific to work with. He kept us informed and even funded on schedule on Friday late in the day. Highly recommend.  Extremely Satisfied

Brian Swain Realtor Nashville TN

I would normally say no chance due to my extremely healthy relationship with my preferred lender who I love and highly recommend but due Matt Helton's customer service and communication, I will LIKELY send Caliber some business.  Thanks Matt Helton!

Tish Roney Nashville TN Real Estate Agent

They did an all around outstanding job!  Extremely Satisfied!!  Great Job Michael and Matt!

David A.--Bought First Home in Nashville TN with Zero Down

The staff did an outstanding job throughout the process & explained everything so that I understood it.  Extremely Satisfied

Todd J.--Bought First Home in Nashville TN

Recommend Comment:  Both Matt and Michael were extremely helpful and explained things well for me, a first time homeowner.

Amanda Bell Ashland City TN Real Estate Agent--Buyer's Agent

Matt is awesome!

Andrea M.--Springfield TN Home Purchase. Sold home and upgraded to Beautiful Home in the Country!

I was able to speak with Caliber just about anytime of the day, and they helped us understand the process and walked us through each step .

Steve Manley--Spring Hill TN Real Estate Agent. Buyer's Agent on a Transaction

Great customer service and attention to detail from Matt Helton, Michael Foster and the rest of the team.  Once again, another great job by Matt, Michael and the whole team at Caliber Loans, we actually a day or to early due to attention to detail...Thanks a Bunch..

Kandy King Spring Hill TN--Real Estate Agent on the Buyer's Side

They do everything they say they're going to do. Very knowledgeable about different loans. Always staying in touch clients and agents.  No improvement needed.

Shaun Murphy--Nashville TN Real Estate. Bought a Great Home.

They went over and above to get my loan!  I am extremely satisfied.  I would recommend them to anyone!!

Ethan and Cori B.--Ashland City TN Real Estate. Bought an Awesome Home with Zero Down.

Matt Helton and the crew answered every question I had, and even though we had a hiccup or two regarding paperwork or issues caused by someone else, they were always there to get it fixed as quickly as possible.  I am extremely satisfied.

Tommye Thompson--Nashville TN. Buyer's Agent on a Transaction.

Matt and Michael were very professional. My buyer and I never had to ask for updates, as we were included in everything. It was so refreshing to be included in this new process. I didn't know what to expect after 10/3 and was pleasantly surprised at the loan and closing process.

Kristin and David Saunders--Nashville TN Real Esate. Bought Their First Investment Property

Courteous, communicated well, appreciated getting automated updates on each step of the process. 
Extremely Satisfied

Logan Bedford and Tina Lu--Columbia TN Real Estate Bought Their Home Out in the Country

Had great service and response times.  Extremely Likely to recommend!

Melissa and Adam McLarty--Franklin TN Bought Their First Home with a VA Loan

Matt Helton and Michael Foster did a superb job explaining the process and working through first time home buyers and a VA home loan. We were always in the loop and kept almost over informed about the status of our loan. They were extremely efficient and punctual. Will do business again.

Melissa and Kevin King--Nashville TN Real Estate. They Sold a Condo and Bought and a Home in 12 South Area

I have used Caliber and Matt Helton on several transactions and I have already recommended both to many family and friends. We always receive prompt service. The entire group has a very good system of communication. We do not ever wonder where we are with the process.
  

Patricia and Joseph Rice--Woodbury TN Real Estate. They Purchased the Home They Have Been Renting

Matt Helton and Michael Foster were very helpful. My husband and I felt well informed and very satisfied with the handling our home loan.  We are Extremely Likely to recommend were extremely satisfied!!!

Matt and Gina Lackore--Nashville TN Refinanced Their Home which Lowered Payment and Gave Them Money To Redo Floors

Very smooth process. Great communication.  Extremely Satisfied!

Kelsie Kinsley--Mt. Juliet TN The Listing Agent on a Home My Client's Closed on

I am very likely to recommend in the future.  They completed a loan in a very quick timeframe- quicker than almost any other mortgage company I've seen so far since TRID guidelines have been implemented.  I was extremely satisfied.

Nicole Gardner--Realtor Springfield TN Buyer's Agent

I am Extremely likely to recommend in future.  Top notch communication, with not only my client, but myself as the selling agent, as well as the listing agent. We knew where we were in the process every step of the way. I loved that about Matt and his team.  I was still not fully buying in, until closing, and guess what... Matt and his team DELIVERED AS PROMISED! We closed on time without any hiccups in the process. Now I have bought in, and recommend them to others looking for a lender.  I was extremely Satisfied.

Landon Daniel--Mt Juliet TN Real Estate. Sold and Upgraded to a Larger Home

Great service. Good communication. On time and even early. Available.  Extremely Likely to Recommend to others.  Keep up the good work!